Advancing, enhancing and improving support and engagement between apprentices, lecturers and industry partners

Privacy Policy

This privacy policy explains how personal data is collected and used when you use our websites and/or online application forms. It also explains how we process any data that you supply to us on this website and/or online application forms, for instance entering online competitions or subscribing to our magazines.

SNG Publishing Ltd is the Data Controller for any personal data that you supply to us as part of the services you are contracted to receive from us. As our client, you are our data subject.

Our address is:

SNG Publishing Ltd
TS2 Pinewood Business Park
Coleshill Road
Marston Green
B37 7HG

Telephone 0121 779 0888

SNG Publishing Ltd has a Data Protection Representative, Emily Hilton, who can be contacted at or at the above address.

What personal data do we collect about you?

The personal data collected depends on how you use our website. You can browse the site, download learning materials, or you can subscribe to our emails, enter competitions and other activities. Our websites collect personal data to provide these services.

We collect information about you when you visit our website; subscribe to our newsletters or to receive our publications; apply for employment with us; attend one of our events; and engage in business dealings with us.

What do we do with your personal data?

When you visit our website, a record of your visit is made. This data includes your device’s IP address. That data is used completely anonymously, in order to determine the number of people who visit our website and the most frequently used sections of the site. This enables us to continually update and refine the site. If you use any forms on the website to send an email to us, a record will also be made of your email address and your telephone number.

We may collect, hold, use and disclose the information collected to compile statistical data and to; maintain our database; develop/improve our website; respond to any email enquiries; notify you of any upcoming marketing, training or other events that you have opted in to; provide you with publications; manage quality control; manage systems administration.

We will not use or disclose your personal information for any other purpose which is not related (or in the case of sensitive information, directly related) to the above purposes without your consent unless otherwise authorised, required or permitted under the laws of England and Wales. We do not sell your data to third parties.

If you enter any competitions with sponsors it may be necessary for us to provide your personal information to the promoters of the competition or to others that are involved in the organisation of the competition or the prize-giving.

If you no longer wish to receive information about our services, please send an email to our Data Protection Representative ( advising that you do not wish to receive further information.

Who do you share my personal data with?

We share information, including personal information, with trusted third-party service providers, that we use to provide hosting for and maintenance of our websites, event management, customer relationship management, payment processing, support, accounts, analytics and other services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

How long do we keep your personal data?

For personal information used by us for our own direct marketing purposes, we will retain the data whilst accurate or responsive and if not, no longer actively use after 5 years.

Personal information obtained from 3rd parties will be recompiled on a regular basis to ensure the data is fresh and relevant.

Your Rights

You have the following rights in relation to personal data held on you by SNG Publishing Ltd:

  • The right to be informed about how personal data is used – (this notice)
  • The right to access a copy of personal data that SNG Publishing Ltd holds about you
  • The right to rectification of any errors in personal data held by SNG Publishing Ltd
  • The right to erasure of any personal data
  • The right to restrict processing
  • The right to data portability
  • The right to object

Rights in relation to automated decision making including profiling

If you wish to learn more about these rights and how they operate, please look at the ICO’s website

SNG Publishing Ltd does not operate any automated decision making systems.

You have a right to request a copy of the personal data that we hold about you. If you would like a copy of some or all of your personal data please email or write to our Data Protection Representative at the address above. Proof of your identity will be required for security purposes.

If you are unhappy with the response that you receive from us when you exercise your GDPR rights or Data Protection Act 2018 rights, you have the right to lodge a complaint to the ICO. More guidance about raising a complaint with us is available on the ICO’s website and for raising a complaint with the ICO, more information is available on


This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of this website and compile reports for us on activity on the website. Google stores the information collected by the cookie on servers in the United States and the transfer of the data to servers in the USA is governed by the EU-US Privacy Shield framework. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. More information about Google’s compliance with GDPR can be obtained from their website

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website may contain links to other sites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policy.

How to contact us

Please review the website regularly as this statement may change from time to time.  If you have any questions about our privacy policy or information we hold about you please contact:

Data Protection Representative

Telephone: 0121 779 0888


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